The card-not-present fees will still apply by volume, but only the card-not-present transactions will be used to determine that volume. If some of your transactions are card-present and some are card-not-present on the same merchant account, the card-present fees will still apply by location. What if my business has some card-present and some card-not-present? If your volume is $200 – $1,249, you'll pay 0.15% of the total volume instead of a set dollar amount. Retrieval ($20): If your customer requests their financial institution to investigate a transaction, VMS, per request, provides transaction information which automatically triggers a $20 retrieval fee.Īs with card-present rates, if you have a monthly sales volume under $200, the FANF will not apply. We will provide details of the chargeback transaction, instructions/process on how to dispute and impose a $20 fee. Each rejected deposit will automatically incur a $20 fee.Ĭhargeback ($20): Upon a consumer initiating a chargeback, the consumer's financial institution immediately and without notice impounds the exact amount of funds at dispute from your account. If the account information on file is wrong, through no fault of Vagaro Merchant Services (VMS), and we fail to verify your bank account information based on your provided information, a $20 fee will be charged for any deposit returned due to inaccurate bank account information.ĪCH Reject ($20): If your account is frozen, your financial institution may reject deposits. The fee summary will be reflected once you fill in the payment amount during the setup stage, specifically via " Tell us more about your payment" page.ACH Return ($20): Customers are required to keep banking information up to date. The fee a lso ensures our platform remains secure for your everyday use. Our fee covers the processing costs to the card issuing banks and network providers for each transaction made. Next Day transactions** - Payments processed in the next business day Normal transactions* - Payments processed in 3 business days For Next Day payments, a n additional 0.3% fee applies on top of the CardUp fee for each transaction. We are also able to process Next Day** payment s if you wish to transfer the payment to your recipient faster.
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